Shipping policy
LO LABZ NUTRITION SHIPPING POLICY
Thank you for shopping with Lo Labz Nutrition. Please review our shipping information before placing your order.
ORDER PROCESSING
Orders are typically processed within 2–5 business days. Processing times may be extended during holidays, promotions, new product launches, or periods of high order volume.
Business days do not include weekends or holidays.
SHIPPING & DELIVERY
Shipping rates and available shipping options are displayed at checkout.
Delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed. Once an order has been transferred to the carrier, delivery may be affected by circumstances outside of our control, including carrier delays, weather conditions, holidays, or other shipping disruptions.
TRACKING INFORMATION
When tracking information is available, customers will receive tracking details using the contact information provided with their order.
Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Lo Labz Nutrition is not responsible for delays, returned packages, or delivery problems caused by an incorrect or incomplete address provided by the customer.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
LOST, STOLEN OR MISSING PACKAGES
If tracking indicates that your package has been delivered but you cannot locate it, please check with household members, neighbors, your local delivery office, and the shipping carrier.
You may also contact Lo Labz Nutrition so we can review the available shipment information. A carrier investigation or claim may be required before a replacement or other resolution can be considered.
DAMAGED OR INCORRECT ORDERS
If your package arrives damaged or you receive an incorrect product, please contact Lo Labz Nutrition within 7 days of delivery.
Please provide your order number, a description of the issue, and clear photographs of the product and shipping packaging when applicable.
Please keep the product and all original packaging until the issue has been reviewed.
SUPPLEMENTS & INGESTIBLE PRODUCTS
Dietary supplements and other ingestible products are subject to our Return & Refund Policy. Due to health, safety, sanitation, and quality-control considerations, these products are generally final sale and non-returnable except for qualifying issues such as products that arrive damaged, defective, improperly sealed, or incorrect.
Please review our separate Return & Refund Policy for complete terms and conditions.
CONTACT US
If you have questions regarding the shipping or delivery of your order, please contact Lo Labz Nutrition through the contact information provided on our website.
Lo Labz Nutrition
Reaching for the Stars ⭐